Associate Product Manager

HEAR. SEE. ENGAGE.

Headquartered in Eden Prairie, Minnesota, Williams AV designs and manufactures professional and consumer audio-video technology designed for inclusion and engagement. Williams AV believes that understanding is more than just hearing the words someone is speaking. When technology improves intelligibility and visibility, people can engage in every aspect of communication The company pioneered assistive listening systems in 1976, since then expanding its product portfolio to include AI-powered captioning and translation, wireless intercom, video annotation, and systems supporting human interpretation to enhance interpersonal communication.

Williams AV, whose name is synonymous with innovation, quality, and service, has a global network of distributors and integrators spanning 60 countries that designs and installs the products in venues ranging from classrooms and courtrooms to houses of worship and stadiums, while consumer products are used daily in homes worldwide.

Williams AV is a culture represented by these four values:

• Lead with Curiosity

• Prioritize People

• Own It

• Be There

This exempt position reports to the Product Manager

SUMMARY

At Williams AV, we proudly offer innovative products that meet the needs and wants of our customers. The Associate Product Manager is part of a team that will support the market and business success of our communication technologies. You will have a keen eye for gaps in consumer product offerings and the innovative mindset to fill them. The Associate Product Manager must research market trends and provide competitive analysis that articulates priority of tactics into product strategy, expected value, business growth and direct results. You are a highly skilled market analyst with an aptitude to strategize the full lifecycle of product production — from initial concept, launch, maintenance and end-of-life cycle. To be successful, you will have a balance of interest in customer interaction with a technical mind and curiosity.

RESPONSIBILITIES

• Partner with Product Manager to develop strong understanding of competitive environment and market position

• Complete market research to identify trends in consumer needs, preferences, buying behaviors, or problems that may be solved by product evolution or offerings

• Contribute to roadmap and establish clear product vision to address incremental product evolution and product specific development

• Assist internal teams to design and develop superior and differentiated products that deliver and meet consumer market requirements

• Build a business case for projects that forecast costs, revenues and ROI associated with new products or product strategy

• Collaborate with Product Manager and marketing team to develop promotional strategies for new products

• Co-conduct market tests to obtain accurate consumer feedback for products and packaging

• Provide new product and services training to Sales team and customers

• Conduct research and put together data to assist with managing product line portfolio, SKU rationalization, and gross margin improvements

• Translate product strategy into detailed product design requirements for product development by engineering teams to be reviewed by Product Manager

• Assist marketing with tradeshow design, coordination, set-up and tear down of tradeshow booths

• Attend tradeshows, both industry and parallel industries, to gain Voice of Customer, competitor information and information on new technologies

• Oversee the content creation process for user manuals, quick start guides, etc

• Provide support to internal and external teams on product and competitor information

• Assist with Engineering Chang Order activities

• Participate in Product Advisory Council events and help create content and record information

REQUIRED QUALIFICATIONS

• Bachelor/Associate degree in Marketing, Engineering, Business or Product Design or relevant experience • Technical mindset with strong attention to detail

• Ability to research and write up findings

• Exceptional writing and editing skills combined with strong presentation and public speaking skills

• Willing to continue to learn and develop skills required to advance in roles and responsibilities

• Able to travel up to 10% not including tradeshow travel time

PREFERRED QUALIFICATIONS

• Knowledge of audio and/or video market

• Product knowledge consisting of mechanical, electrical, software components

YOUR SUCCESS WILL BE MEASURED BY YOUR ABILITY TO:

• Set an example for others following WAV’s values

• Demonstrate and promote the capability and willingness to adapt to new, different and changing requirements and assignments driven by business needs

• Implement sustainable processes and change within WAV

• Build trusted relationships that help develop the culture of excellence

• Bring forward innovative and differentiated solutions based on the needs of the business strategy