The International Technical Sales Manager will manage and support international sales activities to ensure that sales and profitability targets are met within a territory encompassing Australia, New Zealand and South-East Asia. The ITSM will work with existing distributors to grow sales and develop new markets and distributors.
We are seeking a highly self-motivated individual who excels at working independently. This remote, work-from-home position will be managed from our US headquarters. While our preferred location is Sydney, we are open to considering candidates across Australia. The ideal candidate will possess strong relationship management skills, capable of maintaining and existing client relationships while actively seeking new opportunities. Candidates will have strong technical expertise and be comfortable providing application advice and basic troubleshooting support for local clients.
The position involves 25-50% travel throughout the territory.
RESPONSIBILITIES
• Provide leadership and direction for international distributors to ensure they establish and achieve annual sales goals
• Establish, communicate and measure KPIs in quarterly meetings to drive distributor performance
• Identify and onboard new distributors in underserved markets or areas requiring enhanced representation
• Leverage industry organizations, networking opportunities and trade publications to creatively identify new distribution partners
• Provide product demonstrations, presentations and training for distributors, integrators, end-clients, and consultants either in person or online
• Support and negotiate large projects in cooperation with the internal design team and VP of International Sales
• Prepare quotes and price lists with support from internal teams and advise distributors and dealers regarding product lead times and availability
• Maintain and update opportunities and client information in Salesforce CRM
• Identify and help provide marketing support needs for distributors to assist their promotional efforts
• Participate in strategic planning sessions remotely or in-person locally or at the US headquarters
• Maintain a strong understanding of territory trends and requirements and communicate these region-specific needs to inform product development and marketing strategies
REQUIRED QUALIFICATIONS
• Bachelor’s degree or higher in a business or technical/engineering field
• Minimum of 5 years of sales experience managing a distribution channel
• Authorization to work in Australia with extensive international experience
• 3-5 years of experience in Audio-Visual (AV), Music Industry (MI), Information Technology (IT), electronics or related industry
• Proven track record of consistently exceeding corporate/divisional objectives and quotas
• History of developing strong and strategic relationships with B2B partners
• Proficiency in both written and spoken English is required
• Strong computer skills including Microsoft 365, CRM, ERP, sales and marketing automation tools and platforms
• Advanced understanding of technical products and services relevant to the industry
PREFERRED QUALIFICATIONS
• Language skills in addition to English highly valued
• IT network experience
• Degree in International Business
• Experience with CRM systems, especially Salesforce
PHYSICAL REQUIREMENT
Must be able to travel on long flights, sitting for prolonged periods of time. Must be able to operate computers and other office equipment for long periods of time. Periodically, lifting of heavy audio-visual equipment (50lbs/25kg) will be required.
YOUR SUCCESS WILL BE MEASURED BY YOUR ABILITY TO:
• Set an example for others following WAV values
• Implement sustainable processes and change that promote our culture of excellence
• Bring forward innovative solutions based on the needs of the business strategy
BENEFITS
Our total rewards package goes beyond just a paycheck. Whether you are looking to build your career, improve your health, or protect your wealth, we offer benefits to help you achieve those goals.
• Medical
• Dental
• HSA
• Company match 401K
• Paid Time Off
• Company-paid life insurance and disability
• Company Holidays
• Tuition Reimbursement
PHYSICAL REQUIREMENT OF POSITION
This position also requires the ability to safely use a variety of hand tools including but not limited to: Blades, Tape Dispensers, Battery Operated Screwdrivers, Needle Nose Pliers as needed. There is some exposure to dust particles and hazardous chemicals. This position requires occasional carrying and lifting of equipment of up to 50 lbs. Successful applicants must be able to sit and or stand at work bench/machines for extended periods of time; bend, stoop, reach and turn as required; use hands for extended periods of time to perform assemble (e.g. grasping, holding, picking, placing, twisting, fine manipulation. Reasonable accommodations may be made to perform the essential functions of this position.
ABOUT WILLIAMS AV
EMPOWERING CONNECTIONS THROUGH ASSISTIVE COMMUNICATIONS
Headquartered in Eden Prairie, Minnesota, Williams AV designs and manufactures assistive communication technology – empowering connections through assistive communications.
The company’s product portfolio includes assistive listening, wireless intercom, and systems supporting human interpretation to enhance interpersonal communication. Williams AV, whose name is synonymous with innovation, quality, and service, has a global network of distributors and integrators spanning over 60 countries. This network designs and installs the products in venues ranging from classrooms and courtrooms to houses of worship and stadiums, while consumer products are used daily in homes worldwide.
Williams AV has a culture represented by these values:
Lead with Curiosity – we meet change with curiosity, opportunities with creativity, and challenge with resourcefulness – delivering innovation that matters.
Prioritize People – we value each other. We invest in each other. We collaborate and celebrate with each other.
Own It – We are empowered to make our company better. We think big, move fast, and make it happen.
Be There – We are trusted experts for our partners, committed to providing support and solutions when it’s needed most. Our partners’ success is our success.
