IT Assistant Intern

The IT Assistant Intern will gain hands on experience and develop skills in Information Technology and business operations with one on one mentorship from the Information Systems Manager.  In this position, you will be responsible for assisting in the daily operations and support for IT to ensure the timely completion of projects through the 12-week internship in 2023.

RESPONSIBILITIES

•  Follow directions provided by the Information Systems Manager

•  Provide IT help desk support such as trouble-shooting employee issues, wiring, basic networking, and hardware set up

•  Create and update documentation on IT processes, tools and applications

•  Support, enhance, and maintain existing business applications to ensure availability, reliability and performance

•  Assist in new hire configuration set up and network access

•  Support programming projects and initiatives as assigned

REQUIRED QUALIFICATIONS

•  Familiarity with desktop/laptops/tablet computers, Windows, MAC, Android, iOS, Microsoft Office Products

•  Knowledgeable in Basic Networking, Routing, Scripting, and coding

•  Willingness to learn and develop skills necessary to accomplish projects

•  Must be 17 years of age

PREFERRED QUALIFICATIONS

•  Willingness to learn and develop skills necessary to accomplish projects

•  Able to work and communicate with all levels of Management and staff

•  Knowledge in basic networking, routing, and scripting

•  Good attention to detail and problem solving skills

•  Strong knowledge of Microsoft office software

•  Excellent time management skills

YOUR SUCCESS WILL BE MEASURED BY YOUR ABILITY TO:

•  Set an example for others following WAV’s values

•  Demonstrate and promote the capability and willingness to adapt to new, different and changing requirements and assignments driven by business needs

•  Lead development project and organizational initiatives

•  Implement sustainable processes and change within WAV

•  Build trusted relationships that help develop the culture of excellence

•  Bring forward innovative and differentiated solutions based on the needs of the business strategy

PHYSICAL REQUIREMENT

This position works much of the time on a computer and can occasionally require the lifting of up to 40lbs. These physical requirements must be performed with or without accommodations.

ABOUT WILLIAMS AV

HEAR. SEE. ENGAGE.

Headquartered in Eden Prairie, Minnesota, Williams AV designs and manufactures professional and consumer audio-video technology designed for inclusion and engagement. Williams AV believes that understanding is more than just hearing the words someone is speaking. When technology improves intelligibility and visibility, people can engage in every aspect of communication.   

The company pioneered assistive listening systems in 1976 and, since then, has expanded its product portfolio to include AI-powered captioning and translation, wireless intercom, video annotation, and systems supporting human interpretation to enhance interpersonal communication. Williams AV, whose name is synonymous with innovation, quality, and service, has a global network of distributors and integrators spanning 60 countries. This network designs and installs the products in venues ranging from classrooms and courtrooms to houses of worship and stadiums, while consumer products are used daily in homes worldwide.   

Williams AV is a culture represented by these four values:

• Lead with Curiosity

• Prioritize People

• Own It

• Be There

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