Patient Communication Kit

PKT 2.0 SYS-1


The tools in this kit are designed to help strengthen communication and minimize frustration associated with healthcare provider-to-patient interaction — from clinic visits to emergency room encounters to in-patient, hospital-room discussions. Ideal for one-on-one conversations with elders. This kit features the Pocketalker® 2.0 personal amplifier, which provides superior amplification of sounds closest to the listener while reducing background noise. Lightweight, portable and easy to clean, ideal for multiple-patient use. Ease of use means minimal staff training required. Can be used with or without hearing aids. ADA compliant.

This kit includes a Pocketalker 2.0 (PKT E1).

System Includes

(1) PKT 2.0 Pocketalker personal amplifier
(1) HED 024 headphone
(1) EAR 042 earphone
(1) CCS 043 system carry case
(1) EAR 045-100 sanitary headphone covers (100 pack)
(1) WND 012 sanitary microphone covers (100 pack)
(1) Cleaning Instructions

All accessories can be purchased separately


  • Ergonomic, lightweight design
  • Extended high and low frequency range
  • Superior sound quality
  • Internal microphone
  • Built-in T-coil loop compatible
  • Rechargeable ready

PKT 2.0 SYS-1



PKT 2.0 EH


4.9” L x 2.0” W x 1.0” H. (124mm x 51mm x 25mm) (Not including clip or microphone assembly)


3.1 oz. (88 grams) (with batteries)


White ABS/Polycarbonate molded plastic case.

*Battery Type:

Two (AAA size), either 1.5 VDC Alkaline* or 1.2 VDC NiMH rechargeable*

(Williams Sound BAT 010-2 Alkaline or BAT 022-2 NiMH)

Battery Life:

Up to 105 hours (typical usage) with the BAT 010-2 (Alkaline).

Low Battery Indicator: Power “On” Green light on front panel flashes.

**NiMH battery Charging:

Charging: 16 hours with BAT 022-2. Red LED blinks when charging.

End of Charge: Red LED is on solid. At end of charge, maintenance charge is provided.

NOTE: Charging requires optional charging kit BAT KT7.


Internal, omnidirectional MEMS microphone (micro-electro-mechanical system).

Optional External, omnidirectional, plug-in electret microphone with foam windscreen and 3.5mm mono plug (MIC 014-R).


Internal with on/off switch and LED indicator.

Tone Control:

External rotary control knob allows user to adjust high/low frequency to optimize hearing.

***Balance Control:

Adjusts Left/Right Volume Balance

Power/Volume Control:

External rotary volume control knob with integrated power ON-OFF switch.

Microphone Jack:

3.5 mm, stereo mini plug.

Tip=Mic signal, Ring=NC, Sleeve=Gnd.

Headphone Jack:

3.5 mm, stereo mini plug.

Tip=Left/Mono, Ring=Right, Sleeve=Gnd.

Optional Accessories:

Clip: CLP 014; Allows the user to clip MIC 014 to clothing such as a lapel or shirt pocket.

Lanyard: RCS 003; Allows user to wear unit around the neck, or as a wrist strap.

3.5mm-3.5mm Extension Cord: WCA 007 WC; extends an external microphone to 12 ft.

Stereo Earphones / Headphones / Neckloop:

EAR 042 / HED 024, HED 036 / NKL 001-S (stereo) Neckloop

Mono Earphones / Headphones / Neckloop***:

EAR 013, EAR 008, EAR 022, EAR 041 / HED 021, HED 027 / NKL 001 (mono) Neckloop

Charging Kits: BAT KT7


CE (Note 1), RoHS2 (Note 2), FCC, IC, WEEE (Note 3)


5 years, parts and labor (90 days on accessories)

Electrical Specifications (1 kHz Sine Wave reference) Typical

Power output:

52 mW (max) into 32 ohms (Stereo)


Automatic Level Control; Limits maximum output level


1% THD (max)

Max gain:

63 dB @ 2.5 kHz (Tone=High)

Operational temperature:

41°F to 104°F (5°C to 40°C)

Frequency response

Tone Control at high position:

2.7dB boost at 5 kHz, 6.7dB cut at 400 Hz.

Tone Control at mid position:

0.6dB cut at 5 kHz, 2.9dB cut at 400 Hz.

Tone Control at low position:

2.0dB cut at 5 kHz, 3.0dB boost at 400 Hz.


*Battery switch must be in correct position for battery type being used.

**Charging requires optional charging kit BAT KT7.

***When using mono earphones, headphones or neckloop, the balance control on the Pocketalker must be turned fully counter-clockwise (to the “mono” position) for best volume and battery life.

The Pocketalker is not sold, advertised, or intended for use as a personal hearing aid. Williams Sound recommends that any individual experiencing hearing loss be examined by a physician/audiologist to determine the cause before using an amplification device such as the Pocketalker.

Acoustic Specifications for Headphones recommended for use with the Pocketalker are published on our website.

Note 1: CE approval does not apply if product does not display the CE mark.

Note 2: RoHS2: Directive 2011/65/EU

Note 3: WEEE: Directive 2012/19/EU

This product is covered by the European directives above, including amendments, concerning Waste Electrical and Electronic Equipment (WEEE). Recycle the product and its accessories according to national regulations.


HED 024

Style Stereo Headphones
Plug 3.5mm stereo
Cord 39"
Driver Size 30 mm
Nominal Impedance 16Ω
Freq. Response 20 - 20kHz
Weight 60g
Max Power Input 100 mW
Sensitivity 108 dB @ 1kHz
Replacement Pads HED 023 (one pair)

EAR 042

Style Dual, in-ear, isolation earphones
Plug 3.5mm stereo
Cord 39"
Driver Size 10 mm
Nominal Impedance 32Ω
Freq. Response 20 - 20kHz
Weight 10g
Max Power Input 5 mW
Sensitivity 104 dB @ 1kHz
Replacement Silicone Tips EAR 043 (0ne pair)


5 Years