Warranty & Product Registration

Warranty

Williams AV provides a 1-5 year warranty on many of its products and a 90 day warranty on any accessories.
For your product’s specific warranty, please view the user manual, specification sheet or the product webpage.

Williams AV products are engineered, designed, and manufactured under carefully controlled conditions to provide many
years of reliable service. Williams AV warrants the product or system against defects in materials and workmanship for a number of
years depending on the warranty length of the product. From the purchase date, we will promptly repair or replace the product or system within the warranty period.

Microphones, earphones, headphones, batteries, chargers, cables, carry cases, and all other accessory products carry a
90-day warranty.

WILLIAMS AV HAS NO CONTROL OVER THE CONDITIONS UNDER WHICH THIS PRODUCT IS USED. WILLIAMS AV,
THEREFORE, DISCLAIMS ALL WARRANTIES NOT SET FORTH ABOVE, BOTH EXPRESS AND IMPLIED, WITH RESPECT TO
THE PRODUCT OR SYSTEM, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. WILLIAMS AV SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY
MEDICAL EXPENSES OR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY ANY USE, DEFECT,
FAILURE OR MALFUNCTIONING OF THE PRODUCT, WHETHER A CLAIM FOR SUCH DAMAGES IS BASED UPON WARRANTY,
CONTRACT, TORT OR OTHERWISE, THE SOLE REMEDY FOR ANY DEFECT, FAILURE OR MALFUNCTION OF THE PRODUCTS
REPLACEMENT OF THE PRODUCT. NO PERSON HAS ANY AUTHORITY TO BIND WILLIAMS AV TO ANY REPRESENTATION
OR WARRANTY WITH RESPECT TO THE PRODUCT OR SYSTEM. UNAUTHORIZED REPAIRS OR MODIFICATIONS WILL VOID
THE WARRANTY.

The exclusions and limitations set out above are not intended to, and should not be construed so as to contravene mandatory
provisions of applicable law. If any part or term of this Disclaimer of Warranty is held to be illegal, unenforceable, or in conflict
with applicable law by a court of competent jurisdiction, the validity of the remaining portions of this Disclaimer of Warranty
shall not be affected, and all rights and obligations shall be construed and enforced as if this warranty did not contain
the particular part or term held to be invalid.

If you experience difficulty with your system, call toll-free for customer assistance: 1-800-843-3544 (U.S.A.) or +1 952 943
2252 (outside the U.S.A.)
If it is necessary to return the system for service, your Customer Service Representative will give you a Return Authorization
Number (RA) and shipping instructions.

Pack the system carefully and send it to:

Williams AV
Attn: Repair Dept.
10300 Valley View Road
Eden Prairie, MN 55344 USA

Your warranty becomes effective the date you purchase your system. If your sales receipt is not available, the date code on
the product will determine your warranty status.

  • Registration

    To register your Williams Sound or Williams AV product, complete the form below and click the Submit Registration button.

  • Product Information

  • Date Format: MM slash DD slash YYYY
  • If you have multiple serial numbers from the same product model (eg. 5 PKT D1's) that were purchased at the same time, you may enter all the serial numbers at once here instead of registering each individual one.
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